Hearing Aid Repairs
In-Office Cleaning, Service, and Tune-Ups
Whether your aids sound quiet, distorted, won't pair, or simply need their annual hearing aid maintenance in Burbank, CA, Sound Advice handles repairs in-house for every brand we carry. Most appointments cover a deep cleaning, dome and wax-guard replacement, programming verification, and on-the-spot hearing aid troubleshooting with Dr. Lew at the same desk where you were originally fitted. You leave with the aids working again — not waiting weeks at a manufacturer.
When Manufacturer Repair Is the Right Call
Some broken hearing aid issues — internal moisture damage, cracked shells, dead microphones, blown receivers — are best handled at the manufacturer's lab. Sound Advice coordinates manufacturer hearing aid repair for Phonak, ReSound, Signia, Unitron, and Widex, sending the device out under warranty when applicable and billing only the manufacturer's repair fee otherwise. While yours is in transit, we can often loan a temporary aid so you're not without sound.
60-Day Satisfaction Guarantee on Every Pair
Every prescription hearing aid fitted at Sound Advice is backed by a 60-day satisfaction guarantee. Wear them at work, at restaurants, in the studio, and at home — if they aren't the right fit after 60 days, bring them back and we'll exchange them for a different model. Real life is the only test that counts.
Hear From Our Patients
What real Burbank patients — musicians, parents, seniors, and Veterans — say about hearing better with Sound Advice.
Find Out What You've Been Missing — Book a Visit.
35 years of honest answers, Dr. Beverly Lew at every visit, and no pressure to buy — just clearer hearing.
Serving Los Angeles, North Hollywood & Burbank
Visit Us in Burbank
Sound Advice is on the first floor of the University of La Verne building in the Burbank media district — wheelchair accessible. Call or request an appointment online.
- Rated 4.9/5 from 158+ Google reviews
- Women-owned practice, est. 1991
- Doctor of Audiology — 30+ years exp
- 60-day satisfaction guarantee
- Wheelchair accessible, on-site parking
“Dr. Lew and her team are exceptional. From the front desk to the testing booth, everyone takes the time to explain what's happening and answer every question. My hearing aids were fitted carefully, and the follow-up visits made all the difference. Honest, thorough, and genuinely caring care.”— Sound Advice patient
Sound Advice
Burbank4001 W Alameda Ave #101, Burbank, CA 91505
| Monday | Closed |
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 9:00 AM - 5:00 PM |
| Friday | 9:00 AM - 5:00 PM |
| Saturday | 9:00 AM - 4:00 PM |
| Sunday | Closed |
Hearing Aid Repair FAQs
Common questions about hearing aid repair in Burbank, CA — what we fix in-office, manufacturer turnaround, repair pricing for older or out-of-warranty aids, and how to know when service is needed.
More than most patients expect. Hearing aid cleaning and dome / wax-guard replacement, programming refreshes, mild physical adjustments, replacement of lost domes, fixes for sticky battery doors and buttons, microphone-port clearing, and Bluetooth troubleshooting are all handled while you wait at Sound Advice. Dr. Lew can also pull a quick read on whether the issue is the device, your ear canal (often impacted wax), or a programming drift since your last visit. Most in-office hearing aid tune-ups wrap up in 20 to 30 minutes — bring both aids, both chargers, and any accessories you've been using.
Most manufacturer repairs are turned around in 1 to 2 weeks once the aid arrives at the lab. Sound Advice typically ships within one business day of your visit, so plan on roughly two weeks total. If the device is under warranty, the repair is usually no-charge to you; out-of-warranty repairs come with a flat manufacturer fee that's quoted before the device is shipped.
We can often provide a loaner during the repair window so you're not sidelined from conversations or work — ask at the desk when you drop the aid off and we'll fit a loaner that day if one's available in your prescription range.
It depends on the device, the issue, and your goals. For aids less than five years old, repair is almost always the smart move — modern hearing aids are built to last five to seven years, and a manufacturer repair extends life affordably.
For aids beyond seven years, the math sometimes shifts toward replacement, especially if Bluetooth, rechargeability, AI noise management, or new accessory ecosystems matter to you. Dr. Lew gives you both numbers — the cost of repair versus the cost of upgrading — without pressure to buy. Many patients leave with their existing aids repaired and cleaned, and revisit the upgrade question a year or two later.
Watch for any of these: noticeably quieter sound that doesn't recover after charging or changing batteries, intermittent dropouts, persistent feedback (whistling) that wasn't there last week, sound that has turned tinny or harsh, devices that won't pair to your phone, or a visible buildup of earwax or moisture on the dome. Six-month hearing aid service visits at Sound Advice catch most issues before they become repairs. To schedule a check or describe a symptom, call 818-841-0066 or request an appointment online — we accept every brand we fit.